How to better use the Adobe Connect features and do tweaks for your virtual events

Below is a running list of tips and tricks for getting the most out of your Adobe Connect sessions.

Hosts, presenters, and meeting attendees alike, can better their virtual meetings’, events’, and courses’ experience using these tips. Use the share buttons to help your network increases the mileage they get from Adobe Connect.

Meeting experience

  • For a smooth experience, connect using a wired Internet connection and close unnecessary VPN connections or proxies, WiFi hotspots, etc.
  • To know the quality of your network connection, click on the green button on the upper right corner of the meeting window. (More help.)
  • Use a solid-colored background image in an Adobe Connect room. Use your logo, if any, but do not use an image. Click Meeting > Preferences and then General. (More help.)
  • Avoid awkward silence in the room while you wait for the quorum, by uploading some music in MP3 format to a Share pod. (More help.)
  • Stop mousing around and prevent RSIs by knowing your way in an Adobe Connect meeting room using the keyboard. Click on Help > Keyboard Shortcuts in a meeting room. (More help.)
  • When ending a meeting, you can customize the message that is displayed to the attendees. You can use basic HTML tags in this message to format it. This is specially useful, when you want to leave the participants with a follow up action item, key takeaway, or your contact information after a session.
  • When ending a meeting, enter a URL in the Open This URL For Everyone field. It’ll open in the browsers of all the attendees, as soon as you end the meeting. You can direct participants to a resource page, your social media channel, a page seeking poll or feedback about the session, donation page, etc.


  • Before clearing your chat or Q&A pod history, you can email the contents to your email ID. (More help.)
  • While presenting you can turn off the chat notifications, to do a distraction free presentation. If possible, have a co-presenter monitor the chat or Q&A pod. (More help.)
  • To extend the functionality available in your Adobe Connect sessions you can create extensions or use the existing ones. See a list here.
  • You can delete all types of unused pods in one go. Go to Pods > Manage Pods, click Select Unused, and click Delete. (More help.)
  • Drag and drop a supported type of content on the Share pod to upload and share it quickly. (More help.)
  • If you do not want to have a webcam feed in your meeting room, say to conserve bandwidth, upload a photograph in a Share pod so everyone can see you.
  • If you wish to share some content across multiple meeting rooms, upload it to the Content Library and then share. Content added to a Share Pod is available only that particular meeting room.
  • Change the default color for your messages in the Chat pod. This helps others easily locate your messages from all the chat happening in the pod. (More help.)

For the Presenters

  • To change a layout during an ongoing meeting, use Prepare Mode. The preparation does not impact the live meeting. (More help.)
  • If the design of your slides is supported in Adobe Connect, upload it to a Share pod. If fonts or animations are not supported, then sharing the screen with PowerPoint open. It gives better quality & occupies less bandwidth. (More help.)
  • Presenters can use more than one Chat pod. Use a Chat pod in the Presenter Only Area (POA) to share information only between the Presenters. (More help.)
  • You can unsync you presentations or longer PDF files or quizzes to allow participants to absorb the contents independently, at their own pace.


  • To edit the meeting recordings precisely and place your in and out markers accurately, pause where you want to place the markers and double click the marker. (More help.)
  • To get different chapters in the ‘TOC’ of your recording, use different layouts for logically different parts of your meeting. See the tip about renaming layouts.
  • When you are not sure of your audio set up, say when using UV and telephony, do a test recording of a few seconds before the actual virtual session by logging in from multiple devices and using all possible scenarios like speaking into the microphone, using mobile devices, and from a telephone. Revisit the recording to check for echos and to ensure that all audio streams are present in the recording.

In-meeting audio

  • To ensure clear audio through your microphones, especially when your seating, environment, or hardware changes, use the Audio Setup Wizard from the Meeting menu. It detects background noise and adjusts your audio accordingly. (More help.)
  • To avoid ‘echo’ or feedback, request participants in advance to not use a speaker and a microphone adjacent to each other. For example, a computer speaker and a mobile phone’s microphone or a computer speaker and a headset mic. When the speaker will blare out audio, the mic will pick it up and you’ll have feedback in the meeting room. You can test your own set up by either joining as a participant from a second device or by recording a 10 second meeting and listening to the recording. Also, a host can create a Notes pod in a meeting room that contains just this request for the participants.
  • You can selectively mute one or more attendees, without stopping or muting the audio conference. (More help.)

Courses and curriculum

  • When you add or remove items from a curriculum it impacts learner transcripts. If you really have to change curricula after enrolling learners, let your learners about the changes. Learners must log in to the curriculum to update their status.
  • If you are creating e-learning content using Adobe products, know that Adobe Presenter is best suited for rapid e-learning content based on Microsoft PowerPoint and Adobe Captivate is best suited for creating training materials or screencasting demos.
  • If a learner takes a course outside of a curriculum, ask the learner to log in to the curriculum once. The course completion status available in the curriculum is automatically updated.

Share the tips and tricks that you use with the wider community–post a comment below or blog your tips and share a link below.


Why Adobe Connect? or The top 9 cool things you can do in Adobe Connect

Top features of Adobe Connect
Look at all those cool things you can do in Adobe Connect!!!

We all engage online via web conferencing. We all collaborate online via virtual meetings. We all telecommute once in a while.And those amongst ourselves who use Adobe Connect to do so, are in good hands thanks to super-rich features and flexibility of the platform. Here’s a compilation of the cool things you can do and achieve when collaborating online using Adobe Connect.

The embedded videos, links to documentation, and more resources will help you understand the feature and how to use it.

Number 1

Adobe Connect solution has a dazzling mobile client! It only helps that it is available for both, Android and iOS for free.

Host meetings from any device and share screen, use advanced animations, supports audio conferencing from within Connect, video support in widescreen, start recordings, share content from Connect Content Library, personalization and branding, and so much more. Read more at the Connect Mobile page.

Numbers 2 Hosts can easily track engagement of various participants in meetings, events and other virtual sessions, in real-time. Use the Engagement Dashboard to view participants’ attention and interactivity levels.

Gauging engagement levels help hosts and presenters to optimize their sessions further.

Number 3 You can monitor your event campaigns by using campaign IDs in the URLs.

Also, check out how you can generate the Campaign Report, in Adobe Connect 9. See this video for a walkthrough

Number 4 You can record your sessions for later viewing, edit those before sharing, download for offline use, and for conversion to MP4 that can be shared on various devices or uploaded online for mass sharing.

For a comprehensive list of actions around Connect recordings, see this index in the official documentation.

Number 5

In Adobe Connect, you can create rich HTML pages for your online events and webinar. With an easy-to-use drag-and-drop interface of Adobe Experience Manager, you can create customized page templates. These include a landing page, speaker information page, registration page, and login page.

Number 6

Adobe Connect allows for various simplified ways for your participants to register and consume the online events and seminars you schedule. They can use their Facebook or Google+ social accounts to register and join events.

Number 7

Besides the out-of-the-box reports, people organizing or administering online events can generate custom reports. Titled user information report, this CSV report allows you to get your webinar data in any Learning Management System (LMS) or a lead generation system of your choice.

See how to create rules to export user profile data from events in this help article.

Number 8The latest Adobe Connect offering integrates well with your Adobe Experience Manager (AEM) setup to integrate your Connect webinars on your AEM webpages. The low-down on this integration is documented in AEM Webinars Integration with Adobe Connect.

Number 9When multiple folks are attending using a webcam and a session has multiple camera feeds, you can view them in a Filmstrip mode. Read about it and about sharing webcam video in this article.

The Filmstrip mode implementation in Adobe Connect allows participants to focus on the main speaker, while allowing hosts and presenters to control the overall experience.

I hope the above helps you in understanding Adobe Connect or even in making a decision in favor of the platform. Let me know what is your tenth reason!

More resources:

Image courtesy dumfstar on Flickr.

Adobe Connect 9 documentation in all the supported languages besides English

Adobe Connect product page

I work on the Adobe Connect documentation and self-help material. To improve findability of the complete doc set, I created a documentation landing page.

Millions of people using Adobe Connect across the world need self-help material in their first language. See the two popular guides in 11 other locales. Bookmark this post, in your language of preference**, for quick access.

*MIC = Migrating, Installing, and Configuring.
**Translated post = This blog post auto-translated in the corresponding locale. Note that irrespective of the blog language, the links point to the locale-specific documents.

Language /
Locale in URL
Using guide MIC* guide
(v9.0 & v9.1)
MIC* guide
Translated post**
English / en_US Online help | PDF PDF PDF English
French / fr_FR Online help | PDF PDF PDF French
German / de_DE Online help | PDF PDF PDF German
Japanese / ja_JP Online help | PDF PDF PDF Japanese
Italian / it_IT Online help | PDF PDF PDF Italian
Spanish / es_ES Online help | PDF PDF PDF Spanish
Dutch / nl_NL Online help | PDF PDF PDF Dutch
Portuguese / pt_BR Online help | PDF PDF PDF Portuguese
Chinese / zh_CN Online help | PDF PDF PDF Chinese
Korean / ko_KR Online help | PDF PDF PDF Korean
Russian / ru_RU Online help | PDF PDF PDF Russian
Turkish / tr_TR Online help | PDF PDF PDF Turkish

Leave a note in comments to let me know how you liked the compilation, what works for you, and what would you like to see more about this.

And for the issues that are not addressed in the guide, feel free to initiate a discussion in Adobe Connect forums.
Edited April 4, 2014 to include Adobe Connect 9.2 links and Google Translate links.

A crowdsourced list of Adobe Connect resources

Adobe Connect mnemonicA few months back, we at Adobe, created landing page for help and support of Adobe Connect. Fantastic page I must say. This central page caters to all your help and support needs around Adobe Connect. Hence the name Help Hub page. However, every resource under the sun cannot be linked to, from a single page.

This is where solves the problem by allowing us to create crowd-sourced lists. Listly lists support community voting and tagging, thereby showing items sorted by crowdrank. A few weeks ago I started experimenting with a running list of all available Adobe Connect resources and it is has been a hit with the community.

Together, the Adobe Connect Help Hub page and the list Adobe Connect Resources, bring to you the best of Adobe’s and the communities’ offerings.

Adobe Connect list of

You can add to the list, popularize it, rate the existing items, embed it on your websites, and more. Let me know, in the comments, how useful you find it.